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Purchased items not added to account

Hobodiva

Hobodiva Posts: 5 Level 2

February 2018 in Support

I purchased the 14.99 package with an iTunes gift card. It gave the successful message but no items were added to my account and I lost what gold bars I had previously.

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Answers

Jelly_Jenny Posts: 1,899 Community Manager

February 2018
Oh no that's not very Sweet
Take a look at our post regarding refunds and purchases to get this cleared up: https://goo.gl/MR7Eq9

February 2018

New to Candy Crush Saga or Community? Check out Beginner's Corner here!
New competition in Candy Crush Saga! Check it out here!
New Superstar competition in Blossom Blast Saga here!
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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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