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HELP! New phone and lost my progress. Is there a way to restore?

Jennifer_MunroJennifer_Munro Posts: 1
in Support

I was around level 150 in Candy Crush Soda when I lost my phone. I hadn't backed it up in a while, so I lost my progress. Is there a way to get it back?

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Answers

  • JustPlayingJustPlaying Posts: 4,770

    Hi Jennifer,

    Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks


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