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Black screen

ChierChier Posts: 5

The game loads, but the game window is black.  This issue just started, and affects all King games.

Answers

  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    Hi Chier, 

    Thank you for posting on King care. I apologise for the delay in responding. 

    Are you still needing help with your game?



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  • Hey! Would you like to give us your opinion?

  • ChierChier Posts: 5

    Yes. It's still an issue on Firefox and Explorer, although I am able to play on Chrome.

  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    Hi Chier, we know there is an issue with Firefox at the moment so if you can play on chrome, thats great!

    The team are working on the issue, but as it seems to be likely its something changed in Firefox, they need to pinpoint the issue :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

  • ChierChier Posts: 5

    Thanks!  I'll check periodically to see if it's working in Firefox, as that's my preferred browser.

  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    That's a great idea! Also keep your eye out for updates, we will shout if they fix it lol.



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

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