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Reset game

Teresa_PiazzaTeresa_Piazza Posts: 1
in Support

I’ve emailed you several times per your instructions to reset my progress to level one and it still hasn’t been done.  How long does this take????

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Answers

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Hi Teresa, I am not quite sure who you spoke to as the email department is different to King care.

    However the advice I was given is that King advise that you log in with a new Facebook account or make a Kingdom account and connect that way. Thereby starting at the beginning again.



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  • Hey! Would you like to give us your opinion?

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Thanks @Chicken Slayer 

    @Teresa I have checked with our customer service team and you will receive an email shortly! 

    Thanks and have a lovely weekend!


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