My avatar will not progress.

Deanna_Chambers

My avatar will not progress with my game play. I am currently a level in the 700's but my avatar is stuck in the 500's. I have to scroll through several boards to get to the right level of the game.  I have uninstalled the game from both my lap top and phone, logged out of facebook on both, then logged back in and reinstalled. Still having the same issue. 

Xarly

Hi Deanna,

This is a known issue that we're trying to fix! We apologise for all the inconveniences because this also implies you are not getting the proper rewards. There is an easy workaround that fixes this connection issue (between your avatar and the game progress).

All you have to do is go back to the level where your avatar is stuck on and just beat it again. This will "unstuck" it and will get your avatar back to the current level you're on. Let me know if this works well for you, if not, we will take a deeper look into the issue!

Cheers,

Xarly