Lost progress

Kristine_Hasselø

Hi, my mom lost all her progress when her phone got lost. I tried to connect to her e-mail but it said that there was no account with that e-mail. When she changed her phone before she used my facebook, but that is now over a year ago so there is just about half of her progress there. What can I do?

Xarly

Hi Kristine,

I'm sorry your mom lost the progress. For all things level-progress related, please follow this article HERE.

I hope you get to fix it for her soon!

Cheers,

Xarly