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Did not receive 2-hour unlimited live and prize

nining.ndnnining.ndn Posts: 3
in Support

I was supposed to receive 2-hour unlimited live and a prize afater unlocking level 745. However, I am now currently on level 749 and have not received the unlimited lives and the prize. Why didn't I receive it?

Thanks,

Nining

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Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Good evening Nining, I will pass this over to the moderating team :)



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  • nining.ndnnining.ndn Posts: 3

    Thank you!

    Looking forward to the good news then!

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  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Nining,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    - Mark


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  • nining.ndnnining.ndn Posts: 3
    Accepted Answer

    I've solved this problem! The reason is because I was stucked in level 740 where I didn't get any star.

    Thanks, everyone!

    Accepted Answer
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  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    That's great to hear! :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

    Flag · Helpful Woah! Sweet Love Haha
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