I can’t purchase anything from the store for candy crush soda. Please sort it out!

Kate_T

I can’t purchase anything from the store - it just comes up as ‘Store Unavailable’. 

Bobbie_P

I keep getting store unavailable when I try to purchase candy pieces. I've tried uninstalling and reinstalling. I have the most up to date version. Nothing works. 

Anna_Lewis

try reconnecting to facebook, that should sort it.

Bobbie_P

I tried that already as well and it didn't work. 

Peter_Eriksen

precisely the same problem I have

Elsa

Hi Kate T, sorry for the delay in responding.  Have you tried again?  Did it work? 

Kate_T

No - still the same issue, which I’ve had for at least a couple of weeks. 

Kate_T

Can you PLEASE sort out this problem! You clearly don’t monitor this page very often as there are lots of unresolved problems. This is very disappointing and very poor customer service!!

Sherry_Lindemann

I reinstalled the app as directed and I still cannot purchase anything in store, plus I lost all my boosters! It says “Store Unavailable”

Xarly

Hi Sherry,

Are we talking Android or iOS here?

We need that information before assisting you further.

Cheers,

Xarly

Andie_Rae

I have never been able to buy boosters...just says STORE UNAVAILABLE. What does that mean? This is been the same as long as I have played for a couple of years. How do I fix this? How do YOU fix this? I would have thought you'd like people to be buying boosters. 

Andie_Rae

So what are you doing about it KING?????  Same problem for years. 

Andie_Rae

I am playing on my iPhone and the store has NEVER been available. Also why can't we get rewards any more? I don't use what I have because they're never replaced.