Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

I can’t purchase anything from the store for candy crush soda. Please sort it out!

Kate_T
Kate_T Posts: 2

Level 1

I can’t purchase anything from the store - it just comes up as ‘Store Unavailable’. 

«1

Answers

  • Bobbie_P
    Bobbie_P Posts: 5

    Level 1

    I keep getting store unavailable when I try to purchase candy pieces. I've tried uninstalling and reinstalling. I have the most up to date version. Nothing works. 

  • Anna_Lewis
    Anna_Lewis Posts: 75

    Level 3

    try reconnecting to facebook, that should sort it.

  • Bobbie_P
    Bobbie_P Posts: 5

    Level 1

    I tried that already as well and it didn't work. 

  • Peter_Eriksen
    Peter_Eriksen Posts: 2

    Level 1

    precisely the same problem I have

  • _Elsa_
    _Elsa_ Posts: 37,300

    Hi Kate T, sorry for the delay in responding.  Have you tried again?  Did it work? 

  • Kate_T
    Kate_T Posts: 2

    Level 1

    No - still the same issue, which I’ve had for at least a couple of weeks. 

  • Kate_T
    Kate_T Posts: 2

    Level 1

    Can you PLEASE sort out this problem! You clearly don’t monitor this page very often as there are lots of unresolved problems. This is very disappointing and very poor customer service!!

  • Sherry_Lindemann
    Sherry_Lindemann Posts: 0

    Newbie

    I reinstalled the app as directed and I still cannot purchase anything in store, plus I lost all my boosters! It says “Store Unavailable”

  • Xarly
    Xarly Posts: 2,509

    Hi Sherry,

    Are we talking Android or iOS here?

    We need that information before assisting you further.

    Cheers,

    Xarly

  • Andie_Rae
    Andie_Rae Posts: 11

    Level 2

    I have never been able to buy boosters...just says STORE UNAVAILABLE. What does that mean? This is been the same as long as I have played for a couple of years. How do I fix this? How do YOU fix this? I would have thought you'd like people to be buying boosters. 

Hey! Would you like to give us your opinion?