Candy Crush Soda Saga: Issue on Browser - "Error downloading, please refresh the page"

Xarly

Hi everyone,

Thanks to your reports and the work from our Superstars we reported to the studio that Candy Crush Soda Saga is not working as intended on any browser. The studio is already aware and is working on it.

In the meanwhile, we suggest using the platforms that do work well - iOS, Android and Windows 10 platform.

This is just a workaround for the time being and we apologise for all the troubles. We'll get this fixed as soon as we can.

Thanks for the patience everyone.

Xarly

Elsa

@Xarly, thank you for reporting this to the studio.  I am going to give this message to any new player who reports this today. 

Xarly

Hi everyone,

I'm happy to say that this is now fixed. If you have any issues always try deleting browser data and cookies if needed. If after all your game has the same issue still, please do let us know.

Again, apologies for all the inconveniences and thank you all for your patience.

Cheers,

Xarly

Judy_Currier

I can finally get the game to open however, it is taking me to level one! How do I get back to my level?

Elsa

Hi Judy, I can get you back on track!  Just follow the steps on this link:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep