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Why can´t I scroll higher than Leckerei-Jacht?

In the beginning it always shows game 1007 although I am already playing 1225

Answers

  • ElsaElsa Posts: 31,898 Community Hub Moderator

    Hi Det Py, can you please check level 1007 to see if it has stars on it?  Sometimes the avatar gets stuck and you have to replay the level.  Please replay level 1007 and once you clear it, refresh the game and it should now bring you back to your current level.



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  • Hey! Would you like to give us your opinion?

  • I played it (1007) cleared it, refreshed the game …. and nothing happened ...

  • ElsaElsa Posts: 31,898 Community Hub Moderator

    It is still opening on level 1007?  That is strange because it has been working for others.  Please follow the steps here to see if you can get the progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

    If the troubleshooting doesn't work then in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  Let them know that you already wrote here and tried the troubleshooting.  They should be able to go into your account to see if they can manually get your progress working.



    🌈_________________________________ 🌈_____________________________ 🌈


     * Check out my stories *

     *A guide to help you locate the different areas in the community!*

    #ChoosetoChallenge: It’s the Women’s Month in the King Community!


    🌈_________________________________ 🌈_____________________________ 🌈



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