no longer showing gift box on Candy Crush Soda Saga

Maureen_McClosky

no longer showing gift box on Candy Crush Soda Saga

Elsa

Hi Maureen, the gift boxes come and go because they are an event with a time frame.  I have heard from a lot of players that the boxes don't even open but I don't think it's a priority fix at the moment.

Maureen_McClosky

these are gifts received from friends who are asking for things

Elsa

Do you mean the lives that your friends send you?  I have never seen a gift box coming from friends.  

Maureen_McClosky

yes

Elsa

No I understand what you're talking about - the envelope to get the lives!  A King Admin asked the studio about this and this is what he wrote:

This is not a bug but a new feature that is working as intended to clear space in your screen. Basically, the envelope icon will only show up now if there are lives there for you to receive, or if you can again send lives to your friends. If at a concrete moment you don't have any lives to receive or send, the icon will not show up. You can see print screens posted here: https://care.king.com/en/candy-crush-soda-saga/envelope-icon-missing