Lost Levels

VLT

I have been playing for years and was several hundred levels in. I just opened my game and started playing and I was a few levels in before I realized I had been set back at 1. I had never logged into Facebook or anything so I don’t know how to get back all those years of playing. I logged into FB to check and nothing happened. Please help!

Elsa

Hi VLT,

Please follow the steps on this link:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back.  If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  They can go into the account and manually add the progress back.