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Technical issue? Try this troubleshooting

XarlyXarly Posts: 2,486 Community Manager
edited March 2019 in Support
Are you experiencing issues with the game? Here's some help, you'll be surprised how much these simple steps can help you 

Game freezing/crashing
My event is not there now
Technical issues with IOS
Technical issues with Android
Issues with purchases
Restoring the level progress

If after these you still need help, remember you can use the search function and if that also didn't help then please Ask a question under Support. Remember to add as much details as possible on the problem. A screenshot is always helpful!




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