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Hi everyone!
This is a
sticky situation that can happen sometimes, but not to worry as there is an easy
fix to this
.
Here is an example:
Say your current level is 875, did you notice there is no Avatar/Profile picture on the level?

This is because your Avatar/Profile
picture is stuck on a lower level so we need to look for it. This means you
will have to scroll through the game app to find it.

When you
find your Avatar/Profile picture, you will notice there are no stars on that level, which
means you need to pass the level again.
Once done, let the game move your picture/avatar on to the next level. You might have to close the game app and restart it so that the app opens on your current level.
Keep in mind that you will not receive the rewards from the gift box (in case you have this feature) until you are back on track as the game thinks these have already been completed.
If this wasn't clear or you have any questions around this, feel free to ask right below!
Cheers,
Xarly

Comments
- Report
1 · Helpful Woah! 1Sweet Love HahaWhat challenge do you mean? If you can be more specific, we'll be happy to help you out
Cheers and welcome to the community!
Xarly
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- Report
1 · Helpful Woah! Sweet Love 1Haha- Report
1 · 1Helpful Woah! Sweet Love HahaI encourage you to go to another thread (or create one of your own if you can't find anybody with that same issue!). This thread is in case your avatar is stuck and is not related to Bubblegum Hill, so please, since part of our House Rules is to keep things on topic, let's take that conversation on to another thread and we will be happy to help you there.
Cheers,
Xarly
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- Report
1 · Helpful Woah! Sweet Love 1Haha- Report
2 · Helpful Woah! 2Sweet Love HahaWelcome to the Community! Hope you like it in here, and always feel free to check other sections out and get to meet other awesome players of Soda like yourself!
Regarding your point, you can find all the information about that in one of our FAQ articles here.
Cheers,
Xarly
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- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love HahaLevel search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
2 · 1Helpful Woah! 1Sweet Love Haha- Report
2 · 1Helpful Woah! Sweet Love 1Haha- Report
2 · 1Helpful Woah! 1Sweet Love HahaJust want to drop a line here to make sure you are all aware - this issue is now fixed
Thanks a lot for the reports and sorry for all the inconvenience! If you ever were to have an issue similar to this, do not hesitate to let us know.
Cheers,
Xarly
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love HahaYou should be able to. If you didn't, just replay the level with no stars and that should work just fine.
Cheers!
Xarly
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love Haha