Hi @Jane_Le and welcome to our adorable Community 😊 Please follow the steps on the link below and you will see several options how to get your progress back.
Hi @Anjirao and welcome to our adorable Community 😊 Please follow the steps on the link below and you will see how to get your progress back. Let me know if you need assistance. Have a wonderful day 🤗
I played candycrushsoda for a year and my level was 977. And I logged in to Facebook. But after that, my level became first. Can you recover my level? Please recover my level as soon as you can!
My wife's game is in the 2000's but every time she passes a level or opens the game it opens her up to a very low level like 500. I've read these comments and played the level, but here's the problem. There are literally hundreds of random levels without stars on her candy crush. It would take a month to play them all again and she obviously doesn't want to do that again. She has both her phone and ipad that sync to facebook and they're both having the exact issue so it's obviously data that's corrupt on FB or on CandyCrush servers. There has to be a way to fix this, it's extremely frustrating.
Hi @tuwood and welcome to our adorable Community 😊 I am sorry that you and your wife are having these issues. I will ask you to fill in the support form here https://soporto.king.com/contact
Fill in all the blank spaces and make sure that you are choosing the correct topic (Problems with my game) and subtopic (Game didn't save). Once you fill it in you will receive an automated message which you need to reply to and explain your issue. If you don't reply to that message, they won't reach you at all.
I hope this will help you. Have a wonderful day, both of you 🤗
I beat a level but I'm not advancing, my profile pic. advanced but it won't go into the next level. I have reloaded several times, nothing happens still stuck.
My ID # 1780363583 I have to scroll to the level I have achieved ie:level 260 When I open the game on facebook the game is not letting me scroll to get to my highest achieved level. I can only scroll to level 31, then the game freezes. I have achieved winning to level 260 or higher. Please look into this problem and email the info to me (Edit by CM: Unsupported Language)
Comments
If you need to scroll back up every day, then you need to find that level with no stars and replay it (as explained in the tutorial at the top).
Hope that works!
Cheers,
Xarly
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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1 · Helpful Woah! 1Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love Hahahttps://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back
I hope this will help you. Have a wonderful day 🤗
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
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1 · Helpful Woah! 1Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love Hahahttps://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
1 · Helpful Woah! 1Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love HahaShe has both her phone and ipad that sync to facebook and they're both having the exact issue so it's obviously data that's corrupt on FB or on CandyCrush servers. There has to be a way to fix this, it's extremely frustrating.
- Report
2 · 2Helpful Woah! Sweet Love HahaFill in all the blank spaces and make sure that you are choosing the correct topic (Problems with my game) and subtopic (Game didn't save). Once you fill it in you will receive an automated message which you need to reply to and explain your issue. If you don't reply to that message, they won't reach you at all.
I hope this will help you. Have a wonderful day, both of you 🤗
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love HahaI have lost the level this morning , i don’t know why....
How to do to find the level 1499 ?
Thanks
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaMy ID # 1780363583 I have to scroll to the level I have achieved ie:level 260 When I open the game on facebook the game is not letting me scroll to get to my highest achieved level. I can only scroll to level 31, then the game freezes. I have achieved winning to level 260 or higher. Please look into this problem and email the info to me (Edit by CM: Unsupported Language)
- Report
0 · Helpful Woah! Sweet Love HahaCan't get to the level I last played all I see is stars for the levels I have done.
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0 · Helpful Woah! Sweet Love HahaHello @sazha !
Can you tell me more about the issue, please?
Maybe you can attach a screenshot? Here you see how to take a screenshot and here how to send it to us. ☺️
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love Haha