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Issues with Candy Crush Soda Saga
Ok so I have waited for 2 days to hear back from an administrator regarding the various issues with this game. I appreciate the posts from other players of this game so I know I am not the only one. When are you going to fix things? If you need another list of the issues please let me know and I will reiterate. Please do not respond by telling me what to do I have already tried those steps numerous times and they do not work as previously expressed to you and all I hear from the administrator is crickets..
Awaiting a solution and answers
Thank you
Awaiting a solution and answers
Thank you
Best Answer
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Elsa
Posts: 31,712 Community Hub Moderator
Hi @rap, I just went into your history to see what you were asking. You were asking about your purchases and not being able to use them. What were you trying to purchase?@QueenMia responded to you here: https://community.king.com/en/candy-crush-friends-saga/discussion/246418/for-the-past-2-weeks-i-have-not-been-able-to-use-my-coins-that-i-purchased-send-or-receive-lives#latestShe gave you troubleshooting tips so did you follow up with that? Since purchases are not handled in this community due to purchases being a sensitive issue, please follow the steps on here:
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latestYou were asking about the sending/receiving of lives and that is a glitch that has been reported on Candy Crush Saga. It is affecting not just the King games because it has also affected my non-King games too. The last time we had this problem this past summer it turned out to be a Facebook glitch because it was affecting a lot of non-King games. Personally, I think this is back to a Facebook glitch again and I personally wrote to them. I am waiting to see if they are able to fix it, once again.
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Answers
I am sorry for the delay. You should hear shortly as they may be on their weekend. Posting in the Candy Crush Soda Community for Candy Crush Soda issues as you have with your other posts could increase response times.
Again sorry for the delay
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0 · Helpful Woah! Sweet Love Hahahttps://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
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#ChoosetoChallenge: It’s the Women’s Month in the King Community!
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6 · Helpful Woah! 1Sweet Love Hahai purchased coins so I could extend play if I needed to on a level and at first received a message can not connect to store try later, now if the message shows up do you want to continue and I click yes I can’t continue and no message.
In addition i no longer receive the opportunity to send lives or receive, bubble gum hill has been gone for over 2 weeks as well as the opportunity for special activities: collecting stripe, fish etc...
the rewards that went up to 5 are not there. The last message I receive at times is oops the bubblegum troll is interfering with your game.
I am trying to be patient and remain hopeful that this gets fixed. I received an email earlier today asking for more specifics and I have responded again with all of the issues so time will tell.
Any suggestions you have will be greatly appreciated
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0 · Helpful Woah! Sweet Love HahaPlease let me know what responses you get from them.
* Check out my stories *
*A guide to help you locate the different areas in the community!*
#ChoosetoChallenge: It’s the Women’s Month in the King Community!
🌈_________________________________ 🌈_____________________________ 🌈
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0 · Helpful Woah! Sweet Love Hahai purchased coins so I could extend play if I needed to on a level and at first received a message can not connect to store try later, now if the message shows up do you want to continue and I click yes I can’t continue and no message.
In addition i no longer receive the opportunity to send lives or receive, bubble gum hill has been gone for over 2 weeks as well as the opportunity for special activities: collecting stripe, fish etc...
the rewards that went up to 5 are not there. The last message I receive at times is oops the bubblegum troll is interfering with your game.
I am trying to be patient and remain hopeful that this gets fixed. I received an email earlier today asking for more specifics and I have responded again with all of the issues so time will tell.
Any other suggestions you have will be greatly appreciated.
Thank you
- Report
0 · Helpful Woah! Sweet Love Haha