How do I get my account back after connecting to facebook?!?!?!

Nadeem

I was trying to move my candy crush account progress from an old ipad to a new one. In the procces of figuring out how to transfers the progress over, i connected to facebook. After connecting to facebook, i lost all of my progress that i have got. I was a real hardcore player of the game, my last level was level 2613 yes you read that right 2613 please help anybody!

Elsa

Hi @Nadeem,

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact