Gold bars missing

jkkj

All of my gold bars are missing. Not entirely sure on the number but believe about 210. Why are they missing?

STemple

I had close to my house 1000 gold bars and tonight they have vanished

bsprax

I had around 3200 and they're GONE!  Not happy about this. 

superdad2762

I was on level 2300. Woke up this morning all my gold bars ,boosters and power ups and gone.bars about 950 take or give 10 or 20. Hundreds and hundreds of dollars in boosters and power ups are gone.Vanished.

jkkj

They came back but the gold bars are gone again

_Elsa_

Hi guys, gold bars should never be missing.  If you haven't seen them back yet then I'm going to ask you to please get your user ID # and write back here when you have it.  Do not post it here but once you have it I can then tag the community manager to check your account.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here:  https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest

Serenity1961

I just bought a bonus with my credit card in Candy Crush that included 10 gold bars & I didn't get the 10 gold bars How do I get them back???

Serenity1961

This has happened to me a few times & I'm getting a little concerned about it 😭😭😭

Ynkeecajun

I also am missing my gold bars. I have not used any of them yet they have been reducing in number almost daily

Pitty_Kitty

Hello @Ynkeecajun and welcome to Soda community

Is it possible someone else has access to your King account?

Community can't handle gold bars/ purchases issues as they contain sensitive information, but Player Support can.

To contact Player Support: open soda app - visit settings- click "?" Icon- visit "gold bars and purchases"- "why haven't I received my prize"- scroll down and click "contact us". Explain your problem and send.

If you don't play on mobile app then contact Support from here