I spent $1.99 twice for Candy Crush soda and received no credits. My bank account was charged.

vihunter

I spent $1.99 twice for Candy Crush soda and received no credits. My bank account was charged. I should have received 20 bars. How can this be resolved?

Elsa

Hi @vihunter, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest