Bubble gum throne

wvudegenerate

when I go try to take back the throne, I cannot replay the levels I already beat. The levels are still checked so I cannot select them to play. How does this get fixed? ( I have tried deleting and reloading the game several times) 

PummyRaj

Hello @wvudegenerate, Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!!  Fortunately, this is is known issue and the King Team is looking into it  

Can you please post below details so that you will be added to their list:
1) Device you are using to play the game;
2) Logged in through Facebook or Kingdom account;
2) Your game user ID number... https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

** If you tap on "Type your Comment" box located below, you will be able to post back.  

Talk to you soon!  Have a great Sunday

wvudegenerate

I am using an iPhone. I login through Facebook. My user ID is 1182826307

Xarly

Hi @wvudegenerate,

I'm sorry to inform you that this is an issue on our side that we are investigating. It doesn't seem to be happening to everyone, which is making it harder to identify and fix but we hope we can fix it soon.

We'll keep having conversations about it and hopefully will be able to find a proper solution soon.

Cheers,
Xarly

Elsa

Hi @wvudegenerate, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Same thing happened to me last weekend.