Why is my game frozen

Liz3 · August 2019

My game is frozen at 275 will not let me play

_Elsa_ · August 2019

Hi @Liz3, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to enter them for a chance to win gold bars.

Are you getting this error message? If so, the studio is aware of this but it's a Facebook glitch so we have to wait for them to fix it.

Image: https://us.v-cdn.net/6030983/uploads/editor/2z/bur5c87c06pj.png

librahardy · August 2019

My game is frozen, will not let me play

_Elsa_ · August 2019

Hi @librahardy, welcome to our community. It's a Facebook glitch so we have to wait for them to fix it.

leftyguitar · August 2019

This has been going on for a good month. When is this going to be fixed? It's ruining the game for me.

_Elsa_ · August 2019

The last couple of times that it was a Facebook glitch it took quite a while until they fixed it.

loadofpop58 · August 2019

Any time I complete a level, regardless of the difficulty, I have to reload in order to start the next level.

This glitch does not apply to other "King" games on my laptop as my son also plays one of the other candy games and experiences no problems whatsoever.

_Elsa_ · August 2019

Hi @loadofpoop58, it might not be applying to other King games because it is only affecting Candy Crush Soda Saga right now.

loadofpop58 · August 2019

I don´t wish to sound rude Elsa, but you are stating the bleeding obvious.
i already flagged that in my comments !!!

Needs a sheesh button here too !!!