message "not connected to internet"

CJ-11

I am on desktop comp windows 7 doesnt happen often but when starting a new game, from same lebvel I was on, or for "asking friends" other times when not in game, during game doesnot happen get message "not connected to internet" although I am and as soon as i click it it lets me back into the game Any ideas why this happens? Thanks

QueenB

Hi @CJ-11!

Is this still persisting? If yes, have you tried clearing the cache of your browser or a different one? 

You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

QueenB

Hi @CJ-11!

Is this still persisting? If yes, have you tried clearing the cache of your browser or a different one? 

You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

CJ-11

Thanks. (Had comcast here yesterday for another problem and he found that the connection form the main comcast site was very very loose. so far since he did that havent gotten the message so fingers crossed but in case get message again I will try your suggestions (I actually do clean out cache very often) Thanks for taking the time to reply