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"No internet connection" error message - (PC not Mobile!)

sable42001sable42001 Posts: 1 Newbie
edited September 2019 in Support
I'm playing on a HP laptop not through facebook and game says to connect to the internet, I have checked and I have no internet connection problems. Not sure what to do now, Any suggestions?
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Answers

  • QueenBQueenB Posts: 6,944 Community Manager
    Hi @sable42001, welcome to our Community :)

    Do you mind sending me a screenshot of the error message you're getting to double check if this has been reported to the Studio? 



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  • Hey! Would you like to give us your opinion?

  • LillersChowskyLillersChowsky Posts: 1 Newbie
    Mine says no interne connection too, and its fine! 
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  • nattsnatts Posts: 1 Newbie
    edited September 2019
    Mine also say no internet but I get my daily gift still but nothing else work but my internet is on
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  • COOPER99COOPER99 Posts: 1 Newbie
    I can’t play on Facebook it says I have a error could you help 
    Flag · Helpful Woah! Sweet Love Haha
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