I purchased a new phone, transferred all of my apps, and lost all of my progress with daily rewards?

VanessaR

Why did I lose all of my daily rewards progress? Makes me not want to play anymore..

QueenB

Welcome to our Community @VanessaR

We completely understand your disappointment at losing Boosters

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.

Also any progress made in extra features such as Daily Bonus will not be restored as again, this is device specific. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. But don’t worry, there are many ways to win more Boosters in the game!

We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.