Candy crush soda freezing

Kathy_Westfall

Is anyone else having problems with candy crush soda freezing before making their first move but sometimes if you refresh the page you can play but lose a turn?

BabsVandeWeerd

Typ Ja ook erg veel last van had al een mail gestuurd maar nog geen antwoord helaas  reactie

(Edit: Unsupported language)

Kathy_Westfall

Can someone translate the comment from Babs? I don't know what language that is. 

PummyRaj

Hello @Kathy_Westfall, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!!  Can you please tell me which device you are using to play the game?  

Usually, for issues like game freezing and crashing, the Community Team has provided some troubleshooting steps.  If you tell me the device you are using, I can give you proper link that fits your device  

Talk to you soon!  Have a great rest of the day/evening!  

BabsVandeWeerd

I wanted to know what to do about freezing the game Play on a  computer with Google I already erased my history but it keeps freezing

PummyRaj

Hello @BabsVandeWeerd, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!  May be some troubleshooting steps might work for you get back into the game!  Please try this link to help with your Browsers  https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

Please post back how it went and/or if you need further assistance with the issue  

Hope the issue in your game gets resolved and you will enjoy your game soon!  

Have a great weekend!