Frustrated for real

christiefinan

For what ever reason it did not credit my acct after I paid for it. The $ is out of my account. Please fix it thanks 

PummyRaj

Hello @christiefinan, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear that you have not received the items you have purchased!!  I would suggest you to contact the King Support team through this below link to receive your purchased items.  King Community does not deal with the Purchase issues as the query includes your personal details!  

Here is the link: https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase";
**  and the SUB-TOPIC as "Purchased Items Not Received"
** Explain briefly about the issue and Submit the form.

NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

Hoping for the Best!  Have a great rest of the weekend!

** Please post back if you need further assistance by tapping on "Type your Comment" box located below

mari12

this Game  Candy Crush Saga is no longer fun and relaxing.  Even if the label reads easy it's Harder then heck to finish.  Maybe the levels of games need to be relabeled. and a Few made a lot easier.  it  takes me  DAYS to get thru a level and I get extremely frustrated playing  so much that I have left the game a few times throwing things at my computer. 

christiefinan

Thank you for your response so quickly! I was credited my coins. You have a fabulous Sunday!