Hi @flappetybat, sorry for the delay in responding. Are you playing on a mobile device? If so, the only way to fix that error message is to uninstall and reinstall the game but I have to warn you that you will lose all lives and boosters since they are only saved to your device. Regarding going back to level 1 there appears to be a new glitch that just started and I will be reporting this to the community manager today. I need to know if your game is still going back to level 1 so that I can add your message to the list.
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No lives sent, no gifts, no rally. Nothing. !!!!
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