Not possible to connect to Candy Crush Soda

yanastas

Hi!

I 've been playing Candy Crush Soda for years now with the user name ** Removed by CM - Personal information **

All of a sudden, I was disconnected and couldn't connect again with an error message:

"There was a connection error. Try again in a bit.".

I created a new user name ** Removed by CM - Personal information ** and tried to connect with this username and still I get the same error.

The problem exists for a month now.

Several reboots I have made, nothing happened.

Can you please help me?

Thank you in advance,

Yannis

mysticalmysty

Hi @yanastas Welcome to our community. You are posting about the game issue about Candy Soda, but just to let you know you are on Candy Friends game section right now, but no worries I can ask our CM to move it to the right section, so any Soda players would be able to assist you, hang tight and no need to repost this discussion. Have a nice weekend 🤗

yanastas

Thank you for your reply.

I want to correct my initial question.

My original username at Candy Crush Soda was not ** removed by CM - personal information **

Waiting for feedback from support team.