I need help with lost progress! (Under investigation)!

SueDuggan

I have tried to do the reset as I logged in using the wrong fb account now I can’t see my progress anymore. I was somewhere in the 2000’s too. 

clrodahs81

How can I get my games back, and why was I started over

tinabaybee

Hi I have a candy crush soda app I regularly play a day I have gone onto my app today and it’s started me at level 1 ... I am logged in as me and my game centre ect is backed up I have deleted the app and reinstalled it but still not finding my score of around level 1150 please could you look into this for me as me and my son enjoy playing the game thanks in advance

tinabaybee

Hi I have a candy crush soda app I regularly play a day I have gone onto my app today and it’s started me at level 1 ... I am logged in as me and my game centre ect is backed up I have deleted the app and reinstalled it but still not finding my score of around level 1150 please could you look into this for me as me and my son enjoy playing the game thanks in advance

Inanf80

I finished my level 723 /724 (can’t remember), but when i tried to log in using my facebook. It turns to level 1 

bonnieap

I lost my progress it started over

Inanf80

Should i uninstalled this game 😤? 😌

Grammygigi

My game got wiped out. Went back to 1.  I was on 
1303!!! what happened?!

clarence76

I contacted community king and they sent me instructions to get it back. My progress was saved as I play through Facebook.

lucyaguib

Why I lost my progress.
please reply urgently

simmonslouise82

Hi I’ve somehow linked my sons Facebook with my account an now and t has taken me right back to 1 when I was on level in the thousands I can’t seem to get it back. Please help . 

Mtay82

I’ve also lost all of my game progress. And I’ve tried to reach out to CCS several times and they’ve not resolved the issue 

Laura_Selkirk

I have lost all my progress. Back to level 35. Can u help?

carriejane

I updated my iPad and now lost all my levels, but if I go to the app on my iPhone they are all there. I connect through Facebook on both and usually the levels are at the same point. (The boosters never are!) How can I fix this? 

**update! So 24 hours after I updated my iPad,  I tried to connect with Facebook again and this time I got the unrecognised server message. I logged in verified it was me and lo and behold my levels are back! Yay 😀 

danielleohagan123

This happened me too and am gutted as I was on level 2012