Candy crush soda back to level 1

shelly251

Says  I'm  signed  in  with  Facebook  but  it  is  still  at level 1

firebombmarkus

Hi @shelly251 and welcome to our adorable Community 😊 I am sorry this is happening to you. This section is exclusively for Friends Saga. There is a separate section for Soda Saga and you can reach it on the link below.

https://community.king.com/en/candy-crush-soda-saga

However, you don't have to make a new post as we will move it to the correct section.

As for your progress, I will ask you to try the steps on the link below and let me know if they helped you.

https://community.king.com/en/candy-crush-soda-saga/discussion/267551/i-need-help-with-lost-progress-under-investigation/p1

Thank you for your understanding. Have a wonderful day 🤗

kposey0810

restarted my phone and mow i am back to level 1.  

PummyRaj

Hello @kposey0810 Hearty Welcome to the Candy Friends section of our friendly King Community  

I am not sure which game you are talking about / having this issue with!!  I have answered your question just now at this thread how to restore your level progress  at this link  https://community.king.com/en/candy-crush-friends-saga/discussion/268697/level#latest 

Please follow the steps I have suggested in that thread and post back if you need further assistance in that thread itself  

_Elsa_

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

shelly251

Keep getting connection error its driving me mad loss my progress back to level 1