Pink background!

QueenB

Great, I've reported this 👍

_Elsa_

Thanks!

Ireca

Mines has also been pink since around Thanksgiving.  I have a Samsung G10. Did see any updates available either.

wazeer

Sweet 

wazeer

Sweet 

Ireca

Didn't * not did. Sorry about that😅

KingChewy

Hi @Ireca - I have not heard any updates on this issue yet. Let me check back in with our CM’s on this issue and get back to you. Can you please confirm what version of the game you have updated on your device and your player ID please?  Let me know if you need assistance finding that by tagging my name with the @ symbol.

QueenB

Thanks for reporting this @Ireca and @Foley1362 for helping out!

This is something that has been reported to the studio so it's being worked on. You should still be able to play, right?

Some players have reported that reinstalling the game app solves the issue. It usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/King account at this stage will be lost.

However, all the progress that is currently saved on Facebook/King account can easily be retrieved, once you have reconnected the device successfully). 

Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.

KingChewy

Thank you @QueenB for the help 🙏🏻

Ireca

Sorry for the late response.  I'll try reinstalling it.  Foley1362 , I have Soda Crush. My ID is Ireca. Thanks for the responses.


I just reinstalled and still have a pink screen.  No biggie.