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I completed a level but my phone died??

Pennell412Pennell412 Posts: 3 Newbie
in Support
I competed it then my phone died and reset my progress!!! Please help
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Answers

  • KingChewyKingChewy Posts: 13,713 Sweet Legend
    Hi @Pennell412 - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Unfortunately the game progress is stored on your device with a King or FB profile. If your phone died without saving your progress on 1 level then unfortunately there is nothing that can be done but to play and re-beat the level.

    Wish I had better news for you 🙏🏻

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  • QueenBQueenB Posts: 6,944 Community Manager
    @Pennell412, just to confirm, you haven't lost your entire game progress, right? Or did you just lose the level that you completed before the device died? 



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