Game bug lost candy

zoro25zoro25 Posts: 1 New Bee
See video of issue at

On level 2629 of candy crush soda I used a color bomb and a coloring candy together and it put the game into a bug mode where no touch support worked had to exit game and lost life and candy used.
Seeing as candy costs real cash if purchased can I get refund?


  • QueenBQueenB Posts: 3,376 Community Moderator
    Welcome to our Community @zoro25 πŸ˜€

    Unfortunately, we are unable to replace any items that have been lost so this must be reported to our Player Support team which you can do by selecting the "Contact Us" button below:

    Hope this helps :)

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