Paiement

kapje

Hi, I wanted to buy gold. Tried 3 times and get every time an error from your side, but the money went from my account 3 times.
How can we solve this?

PummyRaj

Hello @kapje Hearty Welcome to our friendly King Community  

I am sorry to hear that you have not received the items that were purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Payment Queries"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

Hoping for the Best!  Have a great weekend ahead!

** Please post back if you need further assistance by tapping on "Type your Comment" box located below