Problem with Adobe Flash Player installation not recognized by Candy Crush Soda Saga

stcergues74140

Good day, I've been playing Candy Crush Soda for quite a while, unfortunately since months encounter problems, this game doesnt work, I get always the same message : Sorry, an error have occurred, we are trying to solve quickly. Each time I've to re-install Adobe Flash Player, sometimes it works, sometimes not. Very strange as it works perfectly with Candy Crush Saga. Your help will be much appreciated. Thanks in advance..

Elsa

Hi @stcergues74140, welcome to our community.  Sorry for the delay in responding to you.  It's a Holiday week so we were short staffed.  Where are you playing the game - king.com or through Facebook?  I know that Adobe is going to be doing away with Flash at the end of 2020 so eventually all games will be going to HTML5.  Please give us more information so that we can direct you further.

stcergues74140

Hi,  I'm playing from Facebook.  Cordially,

Elsa

If you already have Flash you don’t have to keep doing that.  What browser are you using?  If it’s Chrome that you use can you please trying opening it on Facebook.  Let’s find out if it’s a browser setting.  You can also try it on Edge and Opera too.