Stolen time

TFC1

I would like to know why you charged me $16.99 for a 24-hour game and only allowed for me to play 12 hours and no one will answer my questions about a refund I want my money back

Elsa

Hi @TFC1, welcome to our community.  We cannot handle any purchase issues in this community as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest