Connection Error

twingader

I’m having the same today. A connection error. Only on soda. Not sure why but it’s been all day.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/779847#Comment_779847

By reinstalling the application you will now get the solution but you will lose all stored boosters.😌

October101

Please give instructions on how to reinstall? What Candy Crush?

Lola_Pop

Hello everybody!!

Please try out these steps.

@October101, for reinstalling the app you need to download it again from your App Store, and then log into your account tapping on the settings cogwheel and signing in using your email address or your Facebook account.

I hope that helps 😊

October101

The candy crush app? What if I loose everything?

jbad1

This is getting ridiculous.This is not as bad as before..My game freezes up because you say no internet connection so I check and when I come back lost the game . I was super hard level lost 2 hands and 1 pop on the game. we pay to play maybe not much longer.

Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/781134#Comment_781134

Sorry, but the issue appears on Android AND on Windows 10. That's 2 different apps, uninstalling / reinstalling one of them cannot make a difference.

The crossover point is with the King servers, so logically that's where the issue lies.

tratelqalam

You may need to connect to the Internet, or you need to verify your connection to your Facebook account, or there is a malfunction in your game. Try to log out and log in again. Clear the temporary storage memory.