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How can I cancel purchase?

k_hale14k_hale14 Posts: 2 Newbie
I accidentally hit the button to purchase coins but I need to cancel that request.

Answers

  • YoscaYosca Posts: 2,946 Soda Moderator
    Hello and welcome to the Community @k_hale14.

    I am sorry to hear that you have made an accidental purchase!!  I would suggest you to contact the King Support team through this below link to request for a refund.  Community does not deal with the Purchase issues because the query includes your personal details!  

    Here is the link: https://soporto.king.com/contact
    ** While filling out, enter the TOPIC as "Problems with Purchase";
    **  and the SUB-TOPIC as "Accidental Purchase"
    ** Explain briefly about the issue and Submit the form.

    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 


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