Wont let me go to next level

anna37

Wont let me go to next level have to keep uninstall game ????

PummyRaj

Hello @anna37, Hearty Welcome to our friendly King Community :)

I am sorry to hear about the issue in your game!! No! Reinstalling the game would always be a last resort! Hence, unless told by one of the officials, please do not delete your game as you will loose all your boosters!!

Can you please answer few of my questions, please?

1) In what game are you experiencing this issue? (2) What device are you using to play the game?

** Simply type your reply in below empty box.

Talk to you soon! Have a great rest of the day/evening!

anna37

Hi there i have solved the problem as my sd card needed up dating but there is another question i have i play cany crush soda on a Samsung 7 me and my partner were competing until he started to get free videos befor and after each level which gives him boosters and extra move but i do not receive this privilege.

Angie1757

Candy crush

apple 11

hechicerilla

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1221018#Comment_1221018

Hello 👋

Welcome to the sweet King community.

You have published in the support section Tell me do you have a problem? need help?

I will be here for anything you need. Thanks and keep enjoying

Angie1757

My iPhone will not allow me to go to the next level. Not a problem on my iPad

hechicerilla

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1227165#Comment_1227165

Agree. Let's see

Have you done the generic troubleshooting steps?

This is logging out / restarting device / clearing cache and cookies / logging in.

You must also have the browser and the game updated.

If this doesn't solve the problem I can just take you HERE

Hope you can solve it. I will be here for anything you need. Please let us know if it is fixed or not.

Thanks and keep enjoying