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This game has not worked for weeks!!!! It makes no sense that it worked until I got to level 1027

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movielady
movielady Posts: 4 Newbie
I have done everything, different browsers, reboots, remove, restore.  Why can't you fix this game so it works??????

Answers

  • Spinnifix
    Spinnifix Posts: 24,905 Sweet Legend
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    Hello and welcome to this community

     I'm sorry if you have a problem.

    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center.  There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

     

    https://soporto.king.com/contact

     

    If you play on an app please go to Settings - App - Store - Deatials and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it. Good luck 


    Help Center: 


     https://www.help.king.com/hc/en-us#


    Please select your language and the game in the top right corner !!

  • PummyRaj
    PummyRaj Posts: 34,181 Candy Moderator
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    Hello @nevaehjachim A Warm Welcome to our friendly King Community 🤗

    Do you have any issue with your game? Or do you need any help with anything with regards to your game?

    Please let us know, so that we can help you.

Hey! Would you like to give us your opinion?