Connection

Clau_Vallejos

boring to say connection error try again later, please help! Candy Crush Soda Saga

Clau_Vallejos

I have problems in all games, connection error, help :(

Beth_Mc_Hugh

I cannot log into my King account to save my progress for Candy Crush Soda Saga. I am however able to log in and save progress for Candy Crush Jelly and Candy Crush Saga. Not sure what the glitch is. I've updated apps, deleted cache and even deleted data. Should I reinstall it?

PummyRaj

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/610981#Comment_610981

Hello @Clau_Vallejos Hearty Welcome to our friendly King Community 🤗

It looks like there is an issue with your device itself! If it is the issue with the game, then it will not affect all the games you are playing!!

I am not sure which device you are using! Will it be possible for you to "Reset" / "factory reset" your device?

But, please be aware that, you will be loosing all your saved up boosters by following this step! Please let me know what you think!

Talk to you soon! Hope everything works out and you can play your games again 🍬

Clau_Vallejos

about 2 weeks ago I had no problems with games, I don't think it's a device problem