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My game cant signin with FB

doreen_yap
doreen_yap Posts: 3

Level 1

It will show loading than indicate cant connect. Will throw back to candy crush site login again.

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Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    I'm sorry if you have a problem. Is your device updated and the cache cleared? I will pass it on!


    @PummyRaj & @QueenB

  • QueenB
    QueenB Posts: 15,451

    Welcome to our Community @doreen_yap πŸ€—

    I'm sorry to hear you're having issues loading the game, do you mind telling me which device you are playing on? Is it on mobile, Apple or Android device or through PC, Facebook or King.com?

    Thanks :)

  • doreen_yap
    doreen_yap Posts: 3

    Level 1

    I tried using multiple devices to log in but just cant connect using FB. Tried using Android mobile, Apple ipad and computer. Tried using FB to connect the games also cant. Not sure is it previously blocked the game by accident.

  • QueenB
    QueenB Posts: 15,451

    Oh yeah, that is a good point πŸ€”

    Have you checked it yet? This link will help: https://goo.gl/jnTD6i

  • justjojo2020
    justjojo2020 Posts: 5

    Level 2

    Having the same problem. The link posted helps to the sum of zero. It tells you how to block and unblock people. But not applications

  • QueenB
    QueenB Posts: 15,451

    That's strange πŸ€”

    You should see this:


  • Jim_Coyle
    Jim_Coyle Posts: 17

    Level 2

    I’m having the same problem. None of my King games will link back with Facebook on either my iPad or my Windows pc. No access at all to saved levels. Have gone into Facebook to check settings, but nothing seems to work. Even reinstalled Facebook, CC Soda, and Alphabetty apps. No luck.

  • chesmi
    chesmi Posts: 12

    Level 2

    **Edit by CM: Unsupported language**

  • chesmi
    chesmi Posts: 12

    Level 2

    edited February 2020

    **Edit by CM: Unsupported language**

  • justjojo2020
    justjojo2020 Posts: 5

    Level 2

    It’s only an issue I have on this game. I also play the original candy crush and that connects fine

Hey! Would you like to give us your opinion?