Problems after last update

Henk_Beerda

After update of march 6 I have problem.No race of 15 levels, no weekly race for levels with Friends, no dayly game with Kimmy..

So Please Help me

Hockeypuck

I did all of the above too. Then I completely deleted all games and Facebook and reloaded. I still only have 1.1GB free memory, but the features in the game have come back. I now have kimmies arcade and tick the tiles. Hope this helps Henk. Be sure to sign it from Facebook when playing games to return where you left off instead of starting over

Yosca

Or, you can delete the game and reinstall. But if you do, save your game so you won’t lose your progress. And do know that you can loose your boosters (they are saved in your device and not in the game).!Your gold is saved in your game though.

Yosca

Welcome to the King Community @Henk_Beerda I am sorry to hear you have lost some features. Can you tell me what device are you playing on, and what is the version of your game?

Henk_Beerda

I am playing the game on Samsung Galaxy S7. My version is 1.163.5. Greetings, Henk

Yosca

Can you try opening the game, logging out of the Kingdom or Facebook, closing the game, close all apps, turn off your device for 5 minutes and re-opening and connecting again? Make sure you have a stable internet connection. See if this helps.

Hockeypuck

I also am having the same issue as Henk and play on the same device. My version of the game is also 1.163.5

Yosca

Welcome @Hockeypuck 🙂. Have you tried the steps I wrote before? Also make sure your device has the latest update!

Hockeypuck

Yes I have tried all the steps mentioned above and have the updated version of the game, still did not work

PummyRaj

Hello @Hockeypuck Hearty Welcome to our friendly King Community 🤗

I am very sorry to hear that all the special features are missing from your game!!

We had this issue for Windows 10 platform till few days ago and the latest update has cleared that glitch!!

Can you please tell us which device are you using to play the game? Can you also please check how much free space your device memory has and tell me that info too?

Thank you and talk to you soon!

Hockeypuck

I am playing on a Samsung Galaxy 7 and have 1GB of memory free

PummyRaj

Thank you for replying back @Hockeypuck 👍️

1 GB free space could be one of the reason for the issues of the game! Because, all the King games require minimum 2 GB free space on our device to perform better!

Will you be able to free at least 1.2 GB? Usually, deleting cache and removing backed up data will clear most of the space.

Henk_Beerda

I am playing the game on Samsung Galaxy S7. My version is 1.163.5. Greetings, Henk