Problems after last update

PummyRaj

Hello @Henk_Beerda Hearty Welcome to our friendly King Community 🤗

Thank you very much for providing your device details.

Can you too please check how much free space is there on your device?

Henk_Beerda

Yoska,

There is 1,7 gb free memory. I tried all the the things above.

Greetings

Henk

Yosca

Thank you! I leave it to @PummyRaj because I am not technical.

PummyRaj

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/629169#Comment_629169

Hello Henk, Thank you for confirming about the storage space 👍️

Will you be able to free 0.3 to 0.5 GB by deleting any "not so needed" things? Because, all the KING games must need 2 GB free space to perform better.

I am not just saying this because I have tried it for one of the King games (I think for Farm Heroes)! Having enough free space makes such a difference with the game features!

Talk to you soon!

Hockeypuck

I did all of the above too. Then I completely deleted all games and Facebook and reloaded. I still only have 1.1GB free memory, but the features in the game have come back. I now have kimmies arcade and tick the tiles. Hope this helps Henk. Be sure to sign it from Facebook when playing games to return where you left off instead of starting over

Henk_Beerda

I have 1.9 gb memory free now. Still does not work. I will buy new phone in 3 weeks. So will live with this bug.

Yosca

Or, you can delete the game and reinstall. But if you do, save your game so you won’t lose your progress. And do know that you can loose your boosters (they are saved in your device and not in the game).!Your gold is saved in your game though.

frogseyes

Hi. I'm also having the same issue. I have 3.3g memory and playing on a laser tablet. Mine have been missing for a while. I'm on 1520

frogseyes

I have already followed the instructions you gave however I don't have Facebook

QueenB

@frogseyes and @Henk_Beerda

Could you please post a screenshot of the game map so I can have a closer look? How to take a screenshot!

Thanks 😊