No internet connection when I try to play arcade, but obviously connected as playing quests

katskan

Why am I getting no internet connection when trying to play arcade, but I've collected my daily booster and am able to play title quest

Judy_Curtindale

I love Kimmy's Arcade. It spices the game up a little bit and I had it for a while there then it just disappeared!! Was wondering has anyone heard about when it might be back?? 😀😀

kiara_wael

Hi @Judy_Curtindale . Welcome to our Community 🙎‍♀️

Which Game are you playing on ?

SarahBellum

My Kimmy's arcade and my race have both disappeared

kiara_wael

Hi @SarahBellum . Welcome to our Community 🙎

Sorry to hear that

Please visit Candy Crush Soda page 👇️, so you can get quikly answer

https://community.king.com/en/candy-crush-soda-saga/

Please Stay Safe

Diamond Lim

Hello! @SarahBellum 👋

Welcome to Sweet King Community! 👑

You can click here to read QueenB the Community Manager Answer to Players that I hope you can understand to read it. 😊

Have a nice and safety day! 😊

stan1981

Restart ur phone, try wifi n data... n check whether u on the latest version ...

Yosca

Hello and welcome to the Community @katskan. I am sorry you have this issue with Kimmy’s Arcade and no connection. I’ve just logged in my game and I see the same notification 😢. And yes, I also have connection with wifi and the latest update, and received my daily bonus. Do you play on a mobile iOS device?

tomswick12

Yes, I do. I am also having the same issue. I am using iPad

Thanks

Yosca

So do I. I wonder is this an iOS thing 🤔? I also noticed the exclamation point is missing on the icon...

xXNativeboyXx

I am having same issue playing samsung s10. Restarted phone, checked for updates, uninstalled and reinstalled. Not sure what else to do...

michellejade

i cannot play the arcade, it keeps giving me the message: no internet access, even though my internet is working properly.

halitk

Same problem here!

clamourous

Me too! Since I updated yesterday 30/03/20. Was working perfectly fine before but now when I try to use Kimmy’s Arcade it says no internet connection. I’ve tried WiFi and data and resetting phone.

Yosca

Tagging @Lola_Pop and @LadyRaffie Do you know if there is a problem with Kimmy’s Arcade? Looks like the Arcade doesn’t have an internet connection. When time is there for free play you'll see an exclamation point on the icon. It’ missing.

Tobi40

Kimmy’s arcade isn’t loading, what is going on with your game?