No internet connection when I try to play arcade, but obviously connected as playing quests

michellejade

i cannot play the arcade, it keeps giving me the message: no internet access, even though my internet is working properly.

halitk

Same problem here!

clamourous

Me too! Since I updated yesterday 30/03/20. Was working perfectly fine before but now when I try to use Kimmy’s Arcade it says no internet connection. I’ve tried WiFi and data and resetting phone.

Yosca

Tagging @Lola_Pop and @LadyRaffie Do you know if there is a problem with Kimmy’s Arcade? Looks like the Arcade doesn’t have an internet connection. When time is there for free play you'll see an exclamation point on the icon. It’ missing.

Tobi40

Kimmy’s arcade isn’t loading, what is going on with your game?

k8puleo

I am having the same issue with the arcade game. I have restarted many times and it still isn't working.

stan1981

They r doing some revamp on the new features ... do u have ur unlimited life? U playing on phone ?

Josseppi22

I am having the same issue with the arcade game. Definitely have wifi and have tried to restart but still says there is no internet connection. Hope we get some free boosters for all the ones we would have missed out on.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/286663/not-loading

Please show me a screenshot 😊

Sherry727

No internet connection with arcade; rebooted & lost everything ... infuriating! What’s up?!