May I please have my gold bars back?

eve_twinkle

I had 11gold bars and tried to buy extra moves with them but network would not permit..... But now I'm left with 1 bar. How's that possible since the purchase for more moves didn't go through??

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/288230/may-i-please-have-my-gold-bars-back

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

stan1981

So did u complete the lvl? Or ??? Likely u can email support for them to see ur account id

Spinnifix

Hello and welcome to this community

Please update your game and clear the cache and restart. If that doesn't help. Enter the game Gear - Question Mark = Help Center --- Buy & Gold Bars. Please follow the further instructions there.

Good luck

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/288230/may-i-please-have-my-gold-bars-back

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.