How do i conect my game to the internet to play?My candy crush soda, jelly and saga aint working

Omego11

Screenshot_20200408_215759_com.king.candycrushsodasaga.jpg

Screenshot_20200408_164537_com.king.candycrushsaga.jpg

Spinnifix

Hello and welcome to this community

Please check your device to connect it to the internet. Otherwise send an email to the device provider.

Good luck

Spinnifix

https://community.king.com/en/candy-crush-soda-saga/discussion/262633/no-connection-to-internet-reported#latest

Omego11

My device has an internet hence i am able to check my email and able to send this message for help. For five days now after the so called 24hrs freebies that was given last week, i can't connect the games, can't get busters, and all the other benefits as i am used to. How do i get this resolved?

Spinnifix

Hello! Then please go to the link I gave you. Please check your internet connection. Maybe you have a weak signal. Then close your device and wait about 10 - 15 minutes and then switch it on again and start again. Refresh and clear the cache. Restart. Maybe that will help you.

Otherwise in the game gear - question mark = help center. It's in there too. Find your problem.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/288262/how-do-i-conect-my-game-to-the-internet-to-play-my-candy-crush-soda-jelly-and-saga-aint-working

Right now, I'm asking you to check the steps below.

Reset Google Playstore / App Store then 👇️

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Let me know what happens after doing this.