Bubblegum Hill prizes not being received- Under investigation!

suzekit · May 2020

Hey to all having the bubblegum hill issue!

it has happened to me 3 times today and twice last week, like most I spend a lot of money on this game and other king games too and would really like my rewards please.

jainrishabjain · May 2020

Didn't get lollipop hammers twice after completing all levels, please give 12 lollipop hammers, completed it twice

kiara_wael · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294466/didnt-get-lollipop-hammers-in-bublegum-hill

Hi @jainrishabjain . Welcome to our Community

Please check App Update > Log Out Game > Restart Device > Open Game & Log In.

Following these steps, you will probably get you the next rewards.

Have same issue here 👇️

https://community.king.com/en/candy-crush-soda-saga/discussion/288870/bubblegum-hill-prizes-not-being-received-under-investigation

Cgordon2016 · May 2020

jainrishabjain · May 2020

No updates, logged out, restarted the device and the logged in but still did'nt recieved the prize.

stan1981 · May 2020

Try restart ur device n update to latest version

Cgordon2016 · May 2020

It now says that I didn’t play and pass after I restarted and updated the game as you said

zoyland4 · May 2020

It just keeps saying ‘no internet connection’ and won’t give prizes due. This can also happen on Mr Toffees Fair, sometimes on the leader race - certainly not my internet that is dodgy. Version is up to date.