Bubblegum Hill prizes not being received- Under investigation!

SandyDuBois

At least 4 times since Fri start of Bubblegum Hill I won all 5 rounds.... And it said I was offline and got no lolipops or time. I definitely was online !

Thank you for your help

Sandy

astarti_00

Hi I have the same problem with Bubblegum Hills, I won 4 times without receiving my rewards...It's really annoying!!I hoped that today this matter would be solved but no...

JeanneMarie8

Does anyone else not like the way they’re running bubble gum hill?

Yohanan

Hello @SandyDuBois and @Ilene1, welcome to the community we are glad you are here! I am sorry for the problem that happened to both of you. I hope @LadyRaffie and @Sukanta_Biswas will help you!!!

Thanks!!

Spinnifix

Hello and welcome to this community

This problem is known and is already being worked on. Please have some patience. I have it moved to the big post:

@Lola_Pop & @LadyRaffie

Spinnifix

Hello and welcome to this community

This problem is known and is already being worked on. Please have some patience. I have it moved to the big post:

@Lola_Pop & @LadyRaffie

Freddy_

@JeanneMarie8 you have posted in the Candy Crush Saga area you would probably be better posting in the Soda game area

yovani

Screenshot_20200510-151951_Candy Crush Soda.jpg

Spinnifix

@JeanneMarie8

Hello and welcome to this community

Please note that your game matches the specific page. You could get through each other. You're talking about Candy Soda and you're here in Candy Crush. So I have it postponed:

@LadyRaffie & @Lola_Pop

NESSACF